​Colleague Lara Fox, Senior Advisor at the Marin Community Foundation who served prior to that as the Founding Executive Director of uAspire Bay Area, has this advice for us adult allies and educators:​

​To colleges and university financial aid officers and advocates, thank you for keeping students at the center. Please continue to do so.

Our colleges will also need to support families, now more than ever, so that they can advocate for the best deals that will lead to less debt and more degrees.

The Community College League of California Financial Aid Office Operations Taskforce released the report “Increasing Student Access, Success and Equity: California Community College Student Focused Financial Aid Policies February 2020” with the following guidance. Though written for community colleges, they bear consideration for all higher education institutions.
​

• “It is important for trustee boards to establish policies and procedures that strike a balance: reducing artificial barriers that prevent low-income students from receipt of their awards, while ensuring that the college remains compliant with federal and state law. A financial aid office should feel empowered to make decisions in the student’s best interest wherever possible.”
• “While it is important to minimize student debt, it is critical that our students be given the choice to determine what debt level is appropriate for them. Without borrowing, our low-income students will either need to work more rather than take additional classes or take out expensive private loans. Thus, the subsidized loan borrowing rate can have direct implications on the success of him or her at your college. Prospective students should be given all of the information they need to make an informed choice on whether or not borrowing is right for them.”
• “Financial aid administrators have the ability to use professional judgment to replace the prior-prior year data with current year estimated income data, so that student eligibility is determined by their actual income while they are going to college. Aid administrators also have the ability to provide a “Dependency Status Override” for students under the age of 24 with special circumstances that prevent them from supplying parental income and asset information. Aid offices also have great flexibility in designing Satisfactory Academic Progress policies, and related appeal policies. CEOs should encourage financial aid administrators to design student-friendly processes and policies if this is the case at your college.”
• “To help students through the confusion and jargon, work with your financial aid leadership to create and support a culture where financial aid staff help students to navigate the ins-and-outs of a complex system. While this is not an easy shift due to time and staffing limits, we lose too many students who are not able to complete these processes.”

​

Step #1: Choose a tool to analyze your student’s award letters. 

In the first article in this series, "Financial Aid, College Choice, and COVID-19," I introduce you to partner Moneythink. I recommend Moneythink’s coaching tool that you can download to Excel. It pre-populates information from most colleges that have public direct and indirect costs data and all you need to do is override it with any actuals your colleges provide in their letters! 

Why does Moneythink pre-populate information when other tools don’t? Because this highlights one of the main issues with financial aid award letters: they often have incomplete or misleading information. This could be in the form of information that is literally missing, like no reference to personal expenses or transportation, or no specific mention of PLUS loans though they are included in the package.

Step #2: Have your financial aid advocates at the ready. 

Connect with your high school guidance counselor or college advisor. If you work with a college access organization you can reach out to your advisors and let them know you’re looking for help.

Take advantage of free webinars like Moneythink’s Financial Aid Award Compare Webinars scheduled on April 21 for Advisors and April 23, 28, and 29 for Students & Families. ​

Step #3: Collect and compare those awards! 

You don’t have to review all of your award letters at once. In fact, you should review them as you get them so that you can advocate as soon as possible when you need to! The sooner that you appeal when it is the right move, the better. 

As you get the awards, compare them.

Did College B offer you a better package (comparing gift aid to direct costs) than your first choice, College A? Get your appeal package together and let College A know about College B’s offer. See if they’ll budge!

​For more tips on appeals, check out SwiftStudent which helps you write your financial aid appeal letters for free.​

Acknowledgments
 
I thank the partners of AdvancED Consulting, the Santa Clara County Commission on the Status of Women, the Santa Clara County Office of Women’s Policy, and the many local and statewide college, career, nonprofit, civic, and social justice advocates who shared contacts, made introductions, and dedicated time to provide all of the wonderful information listed in this guide.
 
A big shout out goes to Amparo Diaz, Annie Do, and Michael Nuñez, all AdvancED Consulting partners, who supported the design and organization of content in this guide. Shout out to Kyra Young who designed all of the affirmation stickers and other AdvancED graphics you see throughout this guide and the AdvancED website and social media.
 
Thank you to my partner (in life and career) Michael who supports me in all things and empowers me to be of service however I can as my authentic self.

Thank you to my mother Helena Curry who instilled in me a strong work ethic, grit, and drive and paved the way by showing me what it means to be a true grassroots community leader and social justice advocate.

Thank you to my cousins Janella Parucha, Justin Parucha, Melinda Parucha, and Evita Dupitas who inspire me to be myself and love myself.

​Thank you to my aunt Hedy Parucha and uncle Ben Parucha for their constant love and support.

Thank you to mentors like Dwayne, Claudia, Coleetta, Sr. Susan, Gloria, Allison, Tessa, MB, Trisha, Dr. London, Masai, Elroy, Eric, Kevin and so many more for your wisdom, selfless coaching, and well-intentioned feedback.

​Thank you to great friends and colleagues like Lara, Gina, Erin, Meo, Serei, SJ, Alerie, Rod, Kadar, Matt, Meghann, Andrea, and Anthony for the strength you give me, each other, and the world, with all of your unique gifts and strengths.

In light of the disruptions caused by the coronavirus (COVID-19), many are finding themselves working remotely, getting laid off, having their hours reduced, and more.

This article is focused on those who are able to continue working from home. For those of you who are looking for advice and resources because you cannot work from home, please Contact Me and let's take it from there. 
​
A recording of the Transitioning to Remote Work webinar on March 18 is available here (54:26).

For whatever reason, we're working from home now. All hundreds of thousands of us. And we're all coming at this new reality from VERY different perspectives. Here are just a few of the perspectives I talk about on my webinar that goes with this Blog article. I'm sure there are many more where this came from.

• ​The Solo entrepreneur
• The Manager
• The Professional
• The Virtual Professional

Once we have reflected on who we are and where we're coming from, we should take a deep breath because we understand 1) our own level of comfort and acumen working remotely, 2) my company's level of comfort and acumen working remotely, and 3) my ecosystem's level of comfort and acumen working remotely. It's important to know these three things because then you will know the #1 thing:

It is NOT 100% your responsibility to figure this out. It's only 1/3 of your responsibility. 

Now that you believe that, you can focus on where you have control, and the first place you have control is how you tackle remote work.

For this I offer you: Mer's Top 3 Tips for Remote Work.

For Tip #1 for Remote Work, I discuss Mindfulness. Here is what you need to know:

• Practice regular mindful, diaphragmatic breathing --> Breathe past your FIXED mindset into a GROWTH mindset.
• Develop routines to practice mindfulness throughout the day. For example, you can:
  • Meditate silently for ~ 5 min
  • Mindfully walk for ~ 10 min
  • Listen to music sitting/dancing for ~ 15 min
• Schedule (yes, in your calendar if you have to!) a practice in the morning for mindfulness:
  • Say a mantra to set your tone for the day
  • For example, What should I be but just what I am? (Thanks Edna St. Vincent Millay!)

For Tip #2 for Remote Work, I share Mer's Tips for Over-Communicating. Some of these include:

• Use video when you can, otherwise show your photo. When your camera is on, show where you are (home office) or use a fun backdrop.
• Set new normals and boundaries for how we “show up” at work. No make up? Why not!
• Save the first 5 minutes at the beginning and the end for human interaction.
• Agendize in advance and collaborate on notes.

For Tip #3 for Remote Work, I discuss Organization. A few ways to get even more organized than ever include:

• Be transparent about your work schedule on your calendar. Block time in 1- to 2- hour chunks to plow through projects without distraction.
• Develop routines in the morning before you start work, mid-day to give yourself a break, and in the afternoon/evening to give yourself a true “end” to the work day.

Next, I offer: Mer's Top 3 Tips for Managing.
​

For Tip #1 for Managing, I discuss Staying Connected. You will need to take advantage of tools like Salesforce, Quip, Slack, and more to make connection possible. You'll also need to be more strategic with your meetings, which could include:

• ​Use agendas that guide what will be discussed and who needs to be ready to discuss it. 
• Let people see that agenda before meetings and type notes into it during meetings. 

For Tip #2 for Managing, I share how to Be Visible. You will need to develop and/or refine routines like:

• Updating your calendar on a regular basis with your work meetings, personal appointments, and project time.
• Updating your calendar so it is up-to-date with what your team needs to see.
• Using our team’s tools to make it clear when I’m available and when I’m not.

For Tip #3 for Managing, I share how to Be Transparent with Mer's Tips for Over-Documenting.  Some of these include:

• Learn to code switch on paper because everyone takes in information differently.
• Practice mindful documentation. Be aware when you are documenting too much or too little. Don’t spend so much of your time documenting you’re not getting real work done!
• Make your team’s tasks visible so that everyone knows what everyone is up to.
• Give your teams a way to track 1) Ownership, 2) Effort, and 3) Priority.
• Identify the early tech adopters and empower them to create How-To’s for others.
• Create a way to submit issues (e.g. cases or tickets) so that they can be triaged.

Lastly, I would like to share: Mer's Top 10 Favorite Apps.

Rather than go through them in detail in this article, you'll find their logos below. You can learn more about them in the AdvancED Toolbox and in my handout Transitioning to Remote Work: Resources. You can also Contact Me with any questions or to ask for recommendations.​

The first Transitioning to Remote Work webinar was hosted on Wednesday, March 18 at 6:00 pm PDT. Click here for the recording (54:26)!
​
The next webinar is on Thursday, March 26 from 11:30 am to 1:30 PDT. Register on Eventbrite and join us, you can learn while you have your lunch!